Toronto Neighbourhood Centres Cost/Benefit Analysis of Shared Services
Over the summer of 2013, Eco-Ethonomics Inc. conducted a cost/benefit analysis of three ‘shared services’ on behalf of Toronto Neighbourhood Centres. The study included an analysis of the following three shared services: 1) consortium bidding, 2) joint purchasing, and 3) shared back office initiatives. The research involved scanning for successful examples of each shared service in the Canadian context and abroad. A series of in-depth interviews were conducted and an online survey was used to gather information. A comprehensive report was produced that summarized key learning and made recommendations to the TNC members.
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